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Privacy policy

1. Introduction

At MD Group, protecting the privacy and personal data of our customers, users and partners is a top priority. In this Privacy Policy, we would like to inform you about how we collect, use and protect your information, as well as about the rights you have with regard to your personal data.

By accessing and using our website, you accept the terms and conditions set out in this policy. We recommend that you read this document carefully.

2. What types of data do we collect?

We collect personal information when you interact with our website, by filling out contact forms, subscribing to our newsletter or through other means of online communication. The personal data collected may include:

  • Name and surname

  • email address

  • Phone number

  • Delivery address (if required for deliveries)

  • Information regarding website browsing behavior (e.g. pages visited, duration of visit)

  • Other information relevant to the specific purposes mentioned below

3. How do we use your data?

The information collected is used for:

  • Processing and managing your orders and requests

  • Sending information about products, services and special offers (only if you have consented to receiving them)

  • Improving our services and personalizing your experience on our website

  • Communication regarding important changes to the site or privacy policy

  • Compliance with applicable legal requirements and regulations

4. How do we protect your data?

MD Group takes appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, alteration or destruction. We use data encryption, password protection and other security measures to ensure the confidentiality of your information.

5. Disclosure of data to third parties

MD Group will not sell, rent or disclose your personal data to third parties, except where this is necessary for:

  • Providing our services (e.g., for product delivery, payment processing)

  • Fulfillment of legal obligations (e.g. tax authorities, courts)

  • Preventing fraud and ensuring the security of our site

In all other cases, we will request your explicit consent before sharing your personal data with any third party.

6. Your rights

Under applicable law, you have the following rights in relation to your personal data:

  • Right of access: You can request a copy of the personal data we hold about you.

  • Right to rectification: You can request the correction or updating of incorrect or incomplete personal data.

  • Right to erasure: You can request the deletion of your personal data under certain conditions.

  • Right to restrict processing: You can request that we limit how we use your data.

  • Right to object: You can object to the processing of your data for direct marketing purposes.

  • Right to data portability: You can request the transfer of your personal data in a structured, commonly used and machine-readable format.

To exercise these rights, please contact us at the email address: [email protected]

7. Cookies

Our website uses cookies to improve your experience and to analyze traffic on the website. Cookies are small files that are stored on your device and that allow us to recognize you when you return to our website. You can change your browser settings to refuse cookies or to be notified when they are being used.

For more information about cookies, please see our Cookie Policy.

8. Changes to the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our personal data processing practices or legal requirements. We recommend that you periodically review this page to be aware of any changes.

9. Contact

If you have any questions or concerns regarding our privacy policy, please do not hesitate to contact us at the following contact details:

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